Shipping Policy
Shipping Policy
We are committed to bringing our customers a great experience. We try to ship your order the same or next day after you place it. If there is a serious surge in orders, we will also ship your order as soon as possible. You can also contact us directly at our email address to communicate support@robotkai.com.
Free shipping on orders over $89. And On orders $159 and up in Canada.
Orders must exceed $89 after discount to qualify for free shipping on orders shipped within the continental United States. And on orders $159 and up in Canada..
$8 flat rate shipping
Flat rate shipping is available for all sizes of orders on the website.
International Shipping Rates
Our website offers international shipping services. The exact shipping price will be shown on your shopping page. Our company is licensed to ship HazMat internationally, so you can also purchase paint.
The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Robot Kai International Trading, Inc. has no control over these charges, nor can Robot Kai International Trading, Inc. predict what they may be.
Transportation companies
We currently have contracts with USPS, UPS, and FedEx.
UPS, USPS, and FedEx are usually used for the continental US, and FedEx is the default for international shipping.
Since we do free shipping, we will choose the shipping company with the best price to send you.
Please get in touch with us by email to communicate any special needs support@robotkai.com.
Special Requests
If you are preparing gifts and surprises and want to receive the package faster, please feel free to contact our customer service support@robotkai.com.
We will give you a reasonable solution.